From this, you can re-save the events by clicking on the Save button. Optionally, if you are able to boot it into "normal mode" if the PMB files are generated in the C:\Windows folder, then if you launch ProcMon again, you will see the following logs. These files are to be shared with Cisco TAC.ħ. Boot the machine into Safe Mode and manually collect Procmon.pmb and MEMORY.DMP, both files are in C:\Windows folder. Copy and paste the 'Procmon64.exe' executable from the 'ProcessMonitor' folder to C:PM. The instructions on how to run that are here: Ĩ. Instructions Download Process Monitor utility using URL path below: Process Monitor: Create the folder 'C:PM' and extract downloaded file to the new folder location. If you are unable to replicate the crash, you can force crash Windows using the utility NotMyFault64.exe which you can get from Make sure all of the relevant Filters are selected in Procmon and data is being collected.Ħ. Select Generate threat profiling events and Every second.ĥ. In Procmon Tool, go to Options -> Enable Boot Logging.Ĥ. Go to File -> Process Monitor Backing Files and select a Path.ģ. Download and Run the ProcMon tool as administrator. Set-up the test machines in such a way so that the issue can be reproduced easily.Ģ. These logs are required to capture the system events taking place during boot. This document describes the steps on how to collect ProcMon logs and Memory dump if the problem occurs during a system boot process (which means that it's generating BSODs at boot). Process Monitor is a free utility that can help us here. Double click process to see a detailed timeline. Analysis: Tools / Process activity summary. These logs will also be requested by Cisco TAC in order to troubleshoot such issues. Run a CPU-heavy for some seconds for testing purposes: ie: powerMAX, cpu-z benchmark tab, etc. As a System Administrator, you may want to obtain detailed logs using the Process Monitor (procmon.exe) to determine, if the FireAMP connector experiences hangs during the computer startup process.
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